Virtual Urgent Care Visits

VIRTUAL URGENT CARE VISITS

Connect with a provider by secure video visit 7 days a week and receive the same quality care you trust from The Urgent Care. Many insurance plans accepted.

How It Works

HOW IT WORKS

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Step 1: Book

Book a same day appointment on our website or via phone.

Step 2: Chat

Visit with your provider on your smartphone or computer.

Pharmacist hands a small bag to a customer at a pharmacy counter, smiling in a well-lit aisle of products behind them.
Step 3: Pick up

Collect any necessary prescriptions at any local pharmacy.

Will My Insurance Cover My Telehealth Virtual Visit?

WILL MY INSURANCE COVER MY TELEHEALTH VIRTUAL VISIT?

Will my insurance cover my telehealth visit?

At The Urgent Care, we aim to make your visit as smooth as possible. We accept many major insurance plans. If you do not see your insurance provider, just reach out. Our team is happy to help!

Commercial

We accept most major commercial plans.

  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Humana
  • UnitedHealthcare

Government

Federal and state-issued insurance plans. 

Louisiana Medicaid

  • Aetna Better Health
  • AmeriHealth Caritas Louisiana
  • Healthy Blue
  • Humana Health Horizons
  • Louisiana Healthcare Connections
  • Louisiana Medicaid Crossover

Medicare

  • Aetna
  • Humana Gold Plus
  • Mutual of Omaha
  • Peoples Health
  • UnitedHealthCare
  • WellCare

Self-pay

Discounted pricing for self-pay.

$79 Virtual visit

We accept

  • Payment plan (CareCredit)
  • Cash, credit, check

Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

what is a telehealth visit?

Telehealth allows you to connect with a healthcare provider virtually from the comfort of your home, office, or anywhere you have a secure internet connection. During your visit, a provider can evaluate your symptoms, answer questions, provide medical advice, and determine the best next steps for your care.

are virtual visits covered by insurance?

Many insurance plans cover Telehealth visits, but coverage varies by plan. We recommend checking with your insurance provider regarding your specific benefits. Self-pay options may also be available.

can i do my visit by phone?

Virtual visits must be completed through a secure video connection. You will need a smartphone, tablet, or computer with a camera and microphone to meet with your provider.

can i get prescriptions through a virtual visit?

If your provider determines that medication is appropriate for your condition, they may send a prescription to your preferred pharmacy. Some medications and conditions may require an in-person evaluation.

how much does a virtual visit cost?

The cost of a virtual visit depends on your insurance coverage and benefits. If you are self-pay, a virtual visit will cost $79.

what do i need for a virtual visit?

You will need a device with a camera and microphone, such as a smartphone, tablet, or computer, as well as a reliable internet connection. You should also choose a quiet, private location where you can comfortably discuss your health concerns with your provider.

who can be seen with a virtual visit?

Virtual visits are available for patients aged 6 months and older. Children may be seen with a parent or legal guardian present during the visit.

what conditions can be treated with a virtual visit?

Virtual visits are a convenient option for many common, non-emergency conditions, including cold and flu symptoms, allergies, cough, sore throat, minor infections, rashes, and other routine medical concerns. Your provider will determine the best treatment plan based on your symptoms.

will my copay or deductible apply?

Your insurance benefits, including copays and deductibles, may apply to virtual visits depending on your specific plan. We recommend checking with your insurance provider for details about your coverage.

when should i come into the clinic instead?

You should choose an in-person visit if you:

  • Need testing, lab work, imaging, or a physical examination
  • Have symptoms that require hands-on evaluation

If you are experiencing a life-threatening emergency, call 911 immediately.

can i schedule a virtual visit while traveling?

Yes, you may be able to schedule a virtual visit while traveling, as long as you are located in Louisiana where our providers are licensed to provide care and you have access to a secure internet connection.

Get Virtual Care Now!

GET VIRTUAL CARE NOW!

Schedule your virtual appointment today and take the first step toward convenience and care.

Understanding Telehealth Visits

UNDERSTANDING TELEHEALTH VISITS

The Urgent Care provides virtual urgent care services to patients through our telemedicine platform. Before engaging in a virtual visit, please carefully read and understand the following:

Telehealth visits are not a subsitite for in-person care. Telehealth urgent care visits are not intended to replace in-person medical consultations. Telehealth visits have limitations and may not cover all aspects of an in-person examination.  Emergent medical situations can not be assisted and will be redirected to the nearest emergency room. 

Limited scope. Virtual visits have limitations on the conditions we are able to treat, especially if the condition requires in-person examination or further testing. Providers make decisions based on the infromation available during the viritual visit but may require the patient to continue their care in-clinic. 

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