Our office accepts payments by cash, checks, and Visa, MasterCard, American Express and Discover credit cards.
For your protection, you must present a VALID ID every visit. Co-payments and/or deductibles must be paid at the time of service. Below is a list of the main insurance carriers we are currently contracted with:
We participate in Parasail payment plan program. Parasail creates patient payment plans made just for you so you can focus on your procedure, your family and your healing, knowing that your bills are under control. Simply fill out your application online and get approved in under 5 minutes! Payment plans are as low as $12/month. To learn more about a payment plan that fits your budget, visit www.Parasail.com today.
We recommend that you contact your insurance company prior to visiting any of our clinics to verify coverage of the specific service you are seeking, as well as any co-pays, co-insurance or deductibles. Confirming this information in advance will help you avoid unforeseen charges.
If you do not know how to verify your insurance, we recommend you call the number listed on the back of your card. If you are having trouble or you are trying to verify and your insurance office is closed, please call our clinic at either 504-393-2273 (Gretna) or 985-359-2273 (LaPlace) and we can further assist you. If for some reason, we cannot verify, you can still be seen at our clinic. You will be required to pay either an office visit or 70% of your visit. Once we can verify your insurance (usually during normal business hours), you will either get a refund from us (if applicable) or we will give you all the necessary paperwork to for you to file with your insurance company for reimbursement based on your insurance plan. We always recommend seeking medical attention when needed, especially after-hours or weekends when your insurance company may be closed.
If The Urgent Care is not in-network with your insurance company, please ask your insurance company to add The Urgent Care as a participating healthcare provider.
Please bring a photo ID and ALL of your insurance cards. If you have any prior X-rays or lab work that will assist us in your treatment, please bring those as well. In addition, provide us with a list of medications and nutrition supplements you are currently taking and the dosages of each.
If you need help verifying insurance or would like to see if we accept your insurance plan,
please call our billing department (504) 393-2775.
Westbank & Mid-City
Mon-Fri: 8:00 am - 8:00 pm
Sat-Sun: 8:00 am - 5:00 pm
Mon-Fri: 8:30 am - 8:00 pm
Sat-Sun: 8:00 am - 3:00 pm