Our office accepts payments by cash, checks, and Visa, MasterCard, American Express and Discover credit cards.
Co-payments and/or deductibles must be paid at the time of service. Below is a list of the main insurance carriers we are currently contracted with:
We offer financial aid to our patients who qualify. Fill out the hardship form and bring the required documents to our clinic on your next visit to see if you qualify.
We recommend that you contact your insurance company prior to visiting any of our clinics to verify coverage of the specific service you are seeking, as well as any co-pays, co-insurance or deductibles. Confirming this information in advance will help you avoid unforeseen charges.
If you do not know how to verify your insurance, we recommend you call the number listed on the back of your card. If you are having trouble or you are trying to verify and your insurance office is closed, please call our clinic at either 504-393-2273 (Gretna) or 985-359-2273 (LaPlace) and we can further assist you. If for some reason, we cannot verify, you can still be seen at our clinic. You will be required to pay either an office visit or 70% of your visit. Once we can verify your insurance (usually during normal business hours), you will either get a refund from us (if applicable) or we will give you all the necessary paperwork to for you to file with your insurance company for reimbursement based on your insurance plan. We always recommend seeking medical attention when needed, especially on afterhours or weekends when your insurance company may be closed.
If The Urgent Care is not in-network with your insurance company, please ask your insurance company to add The Urgent Care as a participating healthcare provider.
If you need help verifying insurance or would like to see if we accept your insurance plan,
please call our billing department (504)393-2775
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