We have an affordable self-pay tier system that allows you to pay just for what you need. Most patients benefit from a tier system as it is the minimum charge for all that you may need for your level of visit. This payment option may also appeal to insured patients with high deductible plans, where one may end up paying for more of their medical services out of pocket. Our office accepts payments by cash, checks, and Visa, MasterCard, American Express and Discover credit cards. To see the list of visit tiers and pricing, please click below. *EFFECTIVE SEPTEMBER 2020
For your protection, you must present a VALID ID every visit. Co-payments and/or deductibles must be paid at the time of service. Below is a list of the main insurance carriers we are currently contracted with:
We recommend that you contact your insurance company prior to visiting any of our clinics to verify coverage of the specific service you are seeking, as well as any co-pays, co-insurance or deductibles. Confirming this information in advance will help you avoid unforeseen charges.
If you do not know how to verify your insurance, we recommend you call the number listed on the back of your card. If you are having trouble or you are trying to verify and your insurance office is closed, please call our clinic at either 504-393-2273 (Gretna), 985-359-2273 (LaPlace), or 504-370-2273 (Mid-City) and we can further assist you. If for some reason, we cannot verify, you can still be seen at our clinic. You will be required to pay either an office visit or 70% of your visit. Once we can verify your insurance (usually during normal business hours), you will either get a refund from us (if applicable) or we will give you all the necessary paperwork for you to file with your insurance company for reimbursement based on your insurance plan. We always recommend seeking medical attention when needed, especially after-hours or weekends when your insurance company may be closed.
If The Urgent Care is not in-network with your insurance company, please ask your insurance company to add The Urgent Care as a participating healthcare provider.
Please bring a photo ID and ALL of your insurance cards. If you have any prior X-rays or lab work that will assist us in your treatment, please bring those as well. In addition, provide us with a list of medications and nutrition supplements you are currently taking and the dosages of each.
If you need help verifying insurance or would like to see if we accept your insurance plan,
please call our billing department (504) 393-2775.