COVID-19 FAQ

Do I need to schedule my COVID-19 test?

We prioritize patients who are scheduled, as supplies and space is limited. Everyday, once we are at capacity, we will stop accepting walk-in patients. Schedule your visit today!

Can I use my insurance?

Yes. We accept almost all insurances. You will be responsible for your copay/deductible if you have one. Depending on your plan, your coverage may or may not cover your entire visit/test. Please call your insurance for exact details on what your plan covers. 

 

How much is a test?

For most accurate pricing, please call our clinic and let them know what test you need. 

How will I receive my COVID-19 results?

We will TEXT and EMAIL results. Make sure to confirm your email when you check-in.

 

When will I receive my COVID-19 results?

  • RT-PCR Molecular Test (99% accuracy)

  • Results are issued SAME-DAY (before midnight; including weekends)
  • RT-PCR Molecular RAPID Test (96% accuracy)

  • Results within 40-60 minutes

  • COVID-19 Rapid Antigen Test (85% accuracy)

  • Results in 15 minutes 
  • Antibody Test

  • Results in 24- 48 hours (not including weekends)

What is coronavirus, also known as COVID-19?

COVID-19 is short for “coronavirus disease 2019.” The official name was given by the WHO (World Health Organization) to this disease caused by a newly identified novel coronavirus. Coronaviruses are a large family of viruses transmitting between animals and people that cause illness ranging from the common cold to more severe diseases such as severe acutre repiratory syndrome (SARS-CoV).

What are symptoms of COVID-19?

Symptoms include fever, tiredness/fatigue, dry cough, headache, shaking with chills, muscle pain. More severe symptoms include shortness of breath or difficulty breathing, chest pain, confusion or inability to arouse, bluish lips or face. Newer identified symptoms include loss of taste or smell.

How is COVID-19 treated?

For several strains, monoclonal antibody treatments can be used to help for those infected wit the virus. Monoclonal antibody treatments are available at our clinics. Click here to schedule at one of our clinics (select monoclonal antibody treatment). Advanced care includes supplemental oxygen, fluids, medications such as cough medicine, inhalers, antibiotics (such as Zithromax/Z-pak) and other medications that are typically used to treat pneumonia (for more severe cases).  For most cases, Vitamin C & D, zinc and lots of rest and fluids are essential in healing faster from the virus. Advanced treatment varies depending on the severity of the symptoms.

How does coronavirus spread?

The main known cause of spread is from close contact (within about 6 feet) with a person who is currently symptomatic with COVID-19. The virus is known to have likely spread from sputum or respiratory droplets that are produced when an infected person cough or sneezes. The droplets or sputum then land in the mouths or noses of people who are nearby or inhaled. It could be possible that a person can get COVID-19 by touching an object or surface that has the virus present, meaning someone who was infected had droplets or sputum fall on a surface and another person touches it and puts their hand in their mouth, nose, or eye. However, that is not known to be the main way the virus spreads.

Who should be tested for the coronavirus?

Anyone experiencing symptoms or has been exposed to a known positive patient. Patients should wait a minimum of 5 days after possible exposure before taking a test to ensure more accurate results. Your doctor or healthcare professional can determine if you are a candidate based on signs and symptoms of COVID-19 and weather you are a candidate to be tested. In earlier stages of infection, the virus may not be detected.

What type of test does the CDC recommend for the coronavirus disease?

For the initial diagnostic testing for COVID-19, the CDC recommends collecting and testing an upper respiratory specimen via nasopharyngeal swab.

Our Locations

Westbank

148 Wall Boulevard
Gretna, LA 70056
(504) 393-2273

LaPlace

1706 Cannes Drive
LaPlace, LA 70068
(985) 359-2273

Mid-City

231 N Carrollton Avenue
New Orleans, LA 70119
(504) 370-2273

Veterans

4517 Veterans Blvd
Metairie, LA 70006
(504) 688-2273